Shipping policy

Shipping Policy

Processing time
Orders are packed and shipped within 2 business days (Monday through Friday, not including holidays).

Shipping options
Choose from three options at checkout: Economy, Ground or Express. Rates are calculated at checkout based on your order and the option you choose.

Free shipping
Free shipping on US orders of $85 or more.

Holiday shipping
To receive your order before December 25:

  • Economy or Ground: order by Wednesday, December 16
  • Express: order by Friday, December 18

Missed the cutoff? A Sweet Bamboo gift card arrives instantly by email: sweetbamboo.co/products/gift-card

Tracking
Once your order ships, you’ll get an email with tracking information.

International shipping
We ship outside the US too. International rates and delivery times are shown at checkout. For holiday gifts, please order as early as possible, since the Christmas cutoffs above are for US orders.

Questions?
Email us at info@sweetbamboo.co.