Are your clothes true to size?

Yes, our clothes are sized to fit the average child to the end of the respective age bracket. Please adjust accordingly for a child above or below average for height or weight. Daywear is designed to have a close (not baggy) fit. Sleepwear is required to fit snug. 

Can you machine wash and dry your clothes?

Absolutely. Easy does it around here. Please do NOT use high heat on faux fur blankets.

Do you use flame retardants in your clothing?

No we do not. Our mission it to keep our products green and free of harsh chemicals.

We want to carry Sweet Bamboo, how can we contact you?

Wholesale/store inquiries should be submitted to wendy@mysweetbamboo.com.

I received the wrong item, how can I exchange it?

Simply contact Customer Support at info@sweetbamboo.co with your order number at hand.  our team can assist with correcting the mi-shipped item.

My discount code is not working, what can I do?

Contact customer support at info@sweetbamboo.co.

Can you ship internationally?

Yes, we offer two international shipping options at the checkout.

How can I check the status of my order?

Refer to tracking number provided via email once the item ships.

Can I exchange my order?

See return/exchanges.

How do I best take care of this fabric?

We really have the best fabric and it stands up to the toughest kiddos.  we would suggest avoiding high heat and rough surfaces.

Where can I find sizing information?

Refer to size chart.